1. General Information

1.1 Company Information: Krypton Gas Ltd. is a registered UK company specialising in the supply of high-purity krypton gas for research and glazing applications.
1.2 Contact Details: For any queries or concerns, please contact us at:

Email: info@kryptongas.co.uk
Phone: +44 (0)1234 567890
Address: 123 Industrial Park, City, UK

2. Orders and Payment

2.1 Order Process: All orders are subject to availability and acceptance by Krypton Gas Ltd. A confirmation email will be sent once your order is processed.
2.2 Payment Terms: Payment is due upon order placement unless otherwise agreed in writing. We accept major credit cards, bank transfers, and PayPal.
2.3 Pricing: All prices are quoted in GBP and are exclusive of VAT unless specified. VAT will be applied at the current UK rate. Delivery charges will be added as per the selected delivery option.
3. Delivery and Shipping

3.1 Delivery Options:

Standard 48-Hour Delivery: £300 + VAT.
Next-Day Delivery: £500 + VAT.
3.2 Delivery Terms: We aim to deliver within the specified time frame; however, delivery times may be affected by unforeseen circumstances. Krypton Gas Ltd. is not liable for delays caused by third-party couriers.
3.3 DDP (Delivered Duty Paid): For international shipments, we provide DDP service, meaning we cover all duties, taxes, and customs fees up to your specified delivery address. The buyer is responsible for providing accurate delivery details to avoid delays.

4. Returns and Refunds

4.1 No Returns Policy: Due to the specialised nature of our products, Krypton Gas Ltd. does not accept returns. Please ensure that your order is correct before completing your purchase. If you encounter any issues with your delivery or believe the product is defective, contact us within 7 days for further assistance.
4.2 Refunds: Refunds are only issued in cases of proven product defects or errors in delivery, subject to our assessment. Approved refunds will be processed within 14 business days to the original payment method.
5. Cylinder Rental Fees

5.1 Cylinder Rental: A rental fee of £15 per month (excluding VAT) applies for each gas cylinder provided. The rental period begins from the date of delivery and continues until the cylinder is returned to Krypton Gas Ltd.
5.2 Rental Agreement: By purchasing gas from Krypton Gas Ltd., you agree to the rental terms. Rental charges will continue to apply until the cylinder is returned to us in good condition.
6. Product Use and Safety

6.1 Usage: Our krypton gas products are intended for professional use in research, glazing, and industrial applications.
6.2 Compliance: Customers must ensure that the use of krypton gas complies with local regulations and safety standards. Krypton Gas Ltd. is not liable for any misuse of our products.
6.3 Safety Requirements: Always follow proper handling and storage instructions as provided with the product. Use appropriate personal protective equipment (PPE) when handling gas cylinders.
7. Limitation of Liability

7.1 No Warranty: Krypton Gas Ltd. makes no warranties or guarantees about the suitability of the products for specific purposes beyond those described in product documentation.
7.2 Liability: Krypton Gas Ltd. shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products.
8. Intellectual Property

8.1 Website Content: All content on the Krypton Gas Ltd. website, including text, images, and logos, is the property of Krypton Gas Ltd. and protected by copyright laws.
8.2 Use of Content: You may not reproduce, distribute, or modify any content from our website without express written permission from Krypton Gas Ltd.
9. Privacy and Data Protection

9.1 Data Collection: We collect personal information only for the purpose of processing orders and providing customer support.
9.2 Data Protection: Krypton Gas Ltd. is committed to protecting your data in accordance with the UK GDPR. For more details, please refer to our Privacy Policy.
10. Governing Law

10.1 Jurisdiction: These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Changes to Terms and Conditions

11.1 Amendments: Krypton Gas Ltd. reserves the right to amend these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of the website and services constitutes acceptance of the updated terms.